These Terms govern the use and licensing of LexaVero and the related relationship between the user and Hermann Selchow, as identified in the Imprint. Purchases and payment transactions are processed by Paddle as Merchant of Record and are additionally subject to Paddle's Buyer Terms and Refund Policy. These Terms supplement those transaction terms for the use of LexaVero. Mandatory law remains unaffected.
LexaVero is designed and offered primarily for entrepreneurs, traders and other users acting for business or professional purposes. A person purchasing for an organisation confirms that they are authorised to do so. If mandatory consumer rights apply to a buyer despite the intended business use, those rights remain unaffected.
Each supported marketplace is offered as a separate LexaVero edition. A licence for one marketplace does not include another marketplace edition unless this is expressly stated in the order. Prices, any multi-edition discount and the products included in an order are those displayed in the checkout at the time of purchase. Unless expressly stated otherwise, a discount for additional editions applies only under the conditions shown for the same transaction and cannot be claimed retroactively for an earlier purchase.
The customer selects the desired edition or editions and completes the purchase through Paddle. Paddle acts as the authorised reseller and Merchant of Record for the transaction. After successful payment confirmation, the LexaVero licence is generated or made available for the purchased edition. We may delay licence fulfilment where a transaction is still pending, has failed, is subject to fraud or security review, or has not been confirmed by Paddle.
The price shown before checkout is the product price applicable to the selected edition or editions. Taxes, duties or similar transaction charges, where applicable, are calculated and handled by Paddle as Merchant of Record and are shown in the Paddle checkout. Payment methods, currency conversion and payment processing are governed by the options and terms offered by Paddle. We do not receive the customer's full payment-card details.
Unless the checkout expressly states otherwise, each purchased LexaVero licence is a fixed 365-day licence. It is a one-time purchase, not a subscription, and it does not renew automatically. The licence expires at the end of the validity period stored for that licence. Continued use after expiry requires a new valid licence. No payment is charged automatically for a new term.
A LexaVero licence requires activation and may be technically assigned to a device. Unless the product description states otherwise, a licence key is intended for use on one activated device at a time. The customer must keep the licence key confidential and may not publish, sell, share or use it to enable unauthorised use. If a legitimate device replacement or reinstallation requires a reset, the customer may contact support; we may perform reasonable checks to prevent misuse before resetting the assignment.
LexaVero is designed so that marketplace exports, bank files, transaction contents and reconciliation results are processed locally on the user's device. These business files are not transmitted to us for reconciliation. When an Internet connection is available, the application may automatically communicate with LexaVero servers when it starts, when connectivity is restored and at regular intervals during use in order to verify licence status, licence validity, the assigned device and the relevant marketplace edition, and to obtain version or update information. Initial activation or an activation expressly initiated by the user may additionally require the licence or activation key. These server communications do not transmit marketplace exports, bank files, transaction contents or reconciliation results. The customer must have the lawful right to process all files and personal data opened in LexaVero.
The customer is responsible for using a supported operating system, current compatible browser and suitable local storage. Only marketplace and bank formats identified as supported for the relevant LexaVero edition and version are intended to be processed. Marketplaces, banks and browser vendors may change their export formats or technical behaviour without our control. We may adapt supported formats and provide compatibility updates, but we do not promise support for every third-party file or future format. Mandatory defect rights remain unaffected.
LexaVero is a reconciliation and review tool. It does not replace original bank or marketplace records, professional bookkeeping, accounting, tax advice or legal advice. Matches, warnings, classifications, missing-payment indications and generated reports or claim drafts must be reviewed by the customer before any business, accounting or legal action is taken. A green match is not a legal confirmation that an accounting entry is correct, and a warning or missing-payment indication is not proof that a legally enforceable claim exists.
The customer may use the licensed edition for its own lawful business purposes during the licence term. The customer must protect access to the device and licence key, maintain appropriate backups, comply with applicable data-protection and retention duties and verify material results before relying on them. The customer may not circumvent licence controls, manipulate activation, provide unauthorised access, distribute copies, rent or sublicense the software, or use LexaVero to operate a competing software service. Statutory rights concerning backup copies, observation, testing, interoperability and decompilation remain unaffected where they cannot lawfully be excluded.
During a valid licence term we may provide corrections, maintenance releases, compatibility changes and other updates. We do not promise the development of any particular future feature unless expressly agreed. Support is provided through the contact channels identified on lexavero.com. Unless a separate service level has been agreed, no specific response or restoration time is guaranteed. For support, the customer should provide only the information necessary to reproduce or resolve the issue and should not send bank or marketplace files unless specifically necessary and deliberately chosen.
If LexaVero materially fails to perform as described for a supported environment or format, the customer should notify us with sufficient information to reproduce the issue. Where legally applicable, we may attempt remediation through instructions, correction, update, replacement, licence reset or another reasonable remedy. Statutory rights for defects and other mandatory rights are not excluded by these Terms.
Because Paddle is Merchant of Record, payment refunds are processed by Paddle in accordance with Paddle's Buyer Terms, Refund Policy and applicable mandatory law. Refund requests may be directed to LexaVero support so that we can assist, or to Paddle through its buyer support channels. Unless required by law or expressly granted under an applicable refund policy, there is no general entitlement to a refund or exchange merely because a business customer no longer wishes to use the software. If a refund, reversal or chargeback results in the purchase being cancelled, the associated LexaVero licence may be deactivated. Nothing in these Terms limits mandatory withdrawal, defect, refund or chargeback rights.
LexaVero, its software, source code, design, documentation, trademarks and original content are protected by intellectual-property laws. The customer receives only the rights of use expressly granted by these Terms and mandatory law. Ownership of the customer's marketplace exports, bank files and other customer-provided data remains with the customer or the respective rights holder. Reports and documents generated from the customer's own data may be used by the customer for its own business purposes.
We may suspend activation, deactivate a licence or refuse further activation where there is reasonable evidence of a refunded or reversed purchase, stolen or unlawfully shared licence key, manipulation of the licensing system, material breach of these Terms, security risk or legal requirement. Where reasonably possible, we will allow the customer to clarify a suspected error before permanent deactivation. Expiry of a fixed licence term is not a termination of a subscription and does not trigger any automatic renewal.
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and where mandatory law requires unlimited liability. In cases of slight negligence, we are liable only for breach of an essential contractual obligation and only for foreseeable damage typical for the contract. Mandatory product-liability rules and other non-excludable rights remain unaffected. The customer is responsible for maintaining reasonable backups of its own files and for independently checking results before taking consequential business action.
These LexaVero software-use and licence Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent legally permitted. Paddle's separate transaction relationship with the buyer is governed by the law and jurisdiction stated in Paddle's Buyer Terms. If the LexaVero customer is a merchant, legal entity under public law or special fund under public law, the courts at the provider's place of business shall have jurisdiction for disputes under these LexaVero Terms where legally permitted. Mandatory jurisdiction rules remain unaffected.
The version of these Terms applicable at the time of purchase governs the purchased licence. We may update these Terms for future purchases or where changes are necessary because of law, security or technical operation. A materially adverse change to an existing paid licence does not become binding merely by publication where the customer's agreement is legally required. If any provision is invalid or unenforceable, the remaining provisions remain effective; the applicable statutory rule applies in place of the invalid provision.